One inbox for everything
Website forms, Google Ads, Instagram and Facebook lead forms and email, tagged by source so you know what's working.
Venue Portal
Every enquiry, every couple, one place
Most venue CRMs stop at "booked". The Pure Weddings Venue Portal runs from the first enquiry to the first dance: one inbox and one pipeline for your sales team, and a free planning hub for every couple who books. Included with every plan.
Sound familiar?
Enquiries scattered across an inbox, two phones and a notebook
A couple enquires at 9pm on a Saturday while you're mid-service. Another messages on Instagram. A third downloads the brochure from an ad and never hears back. Nobody dropped the ball; there was just nothing holding the thread.
The Venue Portal holds it. Every enquiry from your website, Google Ads, Instagram and Facebook lands in one inbox, gets an instant reply with a link to book a viewing, and moves along a pipeline your whole team can see.
For your sales team
From enquiry to booked
Instant first reply
Every new enquiry gets a reply within a minute, with your brochure and a link to book a viewing. Honest about being automatic, and it stops the moment your team picks up.
A pipeline you can see
New, replied, viewing booked, quote sent, booked. Every couple on a card, every card in a column.
Self-serve viewing calendar
Couples pick a real slot from the times you set, with reminders the day before so viewings happen.
Every couple's full story
Notes, messages, viewings, quotes and documents against each couple, so anyone on the team can pick up a conversation.
Reporting that counts bookings
Enquiries, viewings, bookings and cost per enquiry by channel, alongside your SEO rankings in one dashboard.
For your couples, free
A planning hub every couple gets the day they book
Once a couple moves to "booked", they get their own login. It becomes something you can offer on the show-round that nobody down the road can, and it saves your coordinator a hundred emails.
Their timeline and deadlines
Your venue's key dates, from final numbers to the running order, with reminders so nothing arrives late.
Documents and payments
Their quote, contract and payment schedule in one place, so "how much is due when?" never needs an email.
Choices and numbers
Menu choices, guest numbers and dietary requirements recorded once, visible to your team instantly.
Messages with your coordinator
One thread per couple instead of a dozen email chains and a WhatsApp group.
Your recommended suppliers
The photographers, florists and bands you trust, in front of every couple at the moment they're choosing.
Reviews after the day
The right ask at the right moment, so your Google reviews keep climbing without anyone chasing.
Already a Pure Weddings venue?
Sign in to your portal
Venues sign in to the Venue Portal. Couples sign in to their planning hub with the link their venue sent them.
Questions
Venue Portal questions
Something else on your mind? Call 0121 573 0233 or send us a message.
Does it work with our existing website?
Yes. We connect your enquiry forms, brochure download and viewing calendar to the Portal whatever your site is built on. Couples never see the Portal; they just get faster, tidier replies from your venue.
Can you import the enquiries we already have?
Yes. Your current enquiries and past couples come across during set-up, so day one starts with your real book of couples, not an empty screen.
Who sets it up?
We do. Your pipeline, your reply templates and your viewing times are configured around how your team already works, then we walk your team through it on a short call.
Who owns the data?
You do. Every enquiry, conversation and couple belongs to your venue, and you can export it at any time.
Is there an extra charge?
No. The Venue Portal and the couples' planning hub are included with every Pure Weddings plan.
Free venue audit
Find out what's holding your enquiries back
Send us your venue's website. We'll come back with a free audit: where you rank, what couples see, what nearby venues are doing better, and the three changes that would make the biggest difference.
- Where you rank against nearby venues
- What couples see on your website
- Three priority fixes, in plain English
Rather talk it through?
0121 573 0233 or book a call